FAQ

About the lamps

What exactly do I get?
One resin diorama lamp in the scene you choose: Today's Catch, The Roost Café or Meteor Wishes. Each lamp holds a tiny cosy scene sealed in clear resin, with a wood-grain frame, and arrives in gift-ready packaging.

Are the lamps handmade?
Yes. Every lamp is handmade by Walter and made to order.

Will mine look exactly like the photos?
Very close, but never identical. Because each lamp is handmade, small differences in the resin, the wood-grain frame and the scene details are normal and part of the charm.

Can I pick my scene?
Yes. Choose your scene on the product page. If you order 2 or 3 lamps, you can pick a scene for each one.

Is this an official Nintendo product?
No. CraftsByWalter is an independent maker and is not affiliated with, endorsed by or sponsored by Nintendo.

Orders & shipping

How long does delivery take?
Every lamp is made to order, so delivery takes 3-4 weeks from the day you order. See our Shipping page.

Will I get a tracking number?
Yes. We email you a tracking number as soon as your lamp ships.

My tracking hasn't moved. What now?
If it hasn't updated for more than 10 business days, email craftsbywalter@outlook.com and we will look into it.

Returns & damage

Can I return it if I change my mind?
Yes, within 30 days of delivery. The lamp must be unused and in its original packaging, and you need a return authorization from us first. Return shipping is the customer's responsibility. See Returns.

What if it arrives damaged or defective?
Email craftsbywalter@outlook.com within 7 days of delivery with your order number and a photo. We will send a replacement or issue a full refund, your choice.

Still need help?

Email craftsbywalter@outlook.com. We reply within 1-2 business days.